Effective Date: January 2025
Fox Drainage (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or engage our drainage services in Auckland.
Information We Collect
We may collect the following types of information:
Contact Information: Name, email address, phone number, and property address when you request a quote or contact us.
Project Information: Details about your drainage needs, property specifications, and project requirements.
Website Usage Data: IP address, browser type, pages visited, and time spent on our site through standard web analytics.
How We Use Your Information
We use your information to:
- Provide drainage quotes, consultations, and services
- Communicate about your project and respond to inquiries
- Send service updates and appointment confirmations
- Improve our website and services
- Comply with legal and regulatory requirements (Auckland Council, Watercare)
Information Sharing
We do not sell your personal information. We may share information with:
- Subcontractors and suppliers necessary to complete your drainage project
- Regulatory authorities (Auckland Council, Watercare) as required for permits and compliance
- Professional advisors (legal, accounting) when necessary
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure.
Your Rights
Under New Zealand’s Privacy Act 2020, you have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal obligations)
Contact Us
For privacy inquiries or to exercise your rights, contact us:
Phone: 09 367 5077
Email: info@foxdrainage.co.nz
Address: Auckland, New Zealand
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
This policy complies with the New Zealand Privacy Act 2020.
